Privacy Policy
Your privacy is important to us at Skillwava Rise
Last updated: March 15, 2025
Information We Collect
At Skillwava Rise, we collect information that helps us provide better financial education services and investment guidance. This includes personal information you provide directly and information we gather through your use of our platform.
Personal Information You Provide
- Name, email address, and contact details when you register
- Financial goals and investment preferences during onboarding
- Payment information for course purchases and subscriptions
- Communication preferences and profile customizations
- Feedback, questions, and support inquiries you submit
- Content you share in forums or community discussions
Information Collected Automatically
We automatically collect certain technical information when you use our services. This includes your IP address, browser type, device information, and how you interact with our platform. We also use cookies and similar technologies to enhance your experience and understand usage patterns.
How We Use Your Information
Your information helps us deliver personalized financial education and improve our services. We're committed to using your data responsibly and only for legitimate business purposes.
We never sell your personal information to third parties. Your financial data and learning progress remain private and secure within our platform.
- Providing access to courses, tools, and educational resources
- Personalizing content recommendations based on your interests
- Processing payments and managing your account subscriptions
- Sending important updates about your account or our services
- Improving our platform through usage analytics and feedback
- Providing customer support and responding to your inquiries
- Ensuring platform security and preventing fraud
- Complying with legal obligations and regulatory requirements
Data Storage and Security
We implement robust security measures to protect your personal information. Your data is stored on secure servers in Australia and is encrypted both in transit and at rest. We regularly update our security protocols to address emerging threats.
| Data Type | Storage Location | Retention Period |
|---|---|---|
| Account Information | Australia (AWS Sydney) | Active account + 7 years |
| Course Progress | Australia (AWS Sydney) | Active account + 3 years |
| Payment Records | Australia (Secure processors) | 7 years (tax compliance) |
| Communication Logs | Australia (AWS Sydney) | 3 years |
| Analytics Data | Australia (AWS Sydney) | 2 years (anonymized) |
Our security measures include multi-factor authentication, regular security audits, employee training on data protection, and compliance with Australian Privacy Principles. We also maintain incident response procedures to address any potential data breaches promptly.
Information Sharing and Disclosure
We maintain strict controls over when and how we share your information. Generally, we only share data with trusted partners who help us deliver our services or when required by law.
Service Providers
We work with carefully selected service providers who assist with payment processing, email delivery, analytics, and customer support. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with financial services regulations, tax obligations, and law enforcement requests with proper legal authority.
We will notify you of any data disclosure requests unless prohibited by law. We also regularly review and challenge overly broad requests to protect your privacy rights.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We're committed to making these rights easy to exercise and understand.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Data Portability
Export your course progress, achievements, and personal data in a machine-readable format.
Restrict Processing
Limit how we use your information for marketing while maintaining essential account functions.
Object to Processing
Opt out of data processing for direct marketing, analytics, or other non-essential purposes.
To exercise any of these rights, contact our privacy team using the information below. We'll respond to your request within 30 days and may need to verify your identity to protect your data security.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our platform. These help us remember your preferences, analyze site performance, and provide personalized content recommendations.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality and security
- Performance Cookies: Help us understand how you use our platform
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to show relevant content and advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some features of our platform. We also respect Do Not Track signals where technically feasible.
International Data Transfers
While we primarily store data in Australia, some of our trusted service providers may process information in other countries with adequate privacy protections. When we transfer data internationally, we ensure appropriate safeguards are in place.
These safeguards include standard contractual clauses, adequacy decisions by Australian authorities, and binding corporate rules. We regularly review the privacy laws and practices of countries where our service providers operate.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date at the top of this policy indicates when it was last updated.
Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can delete your account or contact us to discuss your concerns.
Privacy Questions or Concerns?
Contact our Privacy Officer:
Email: privacy@Kryvethora.com
Phone: +61 2 4937 2454
Address: 2/83 Kent Way, Malaga WA 6090, Australia
We aim to respond to all privacy inquiries within 48 hours.